Support Services

The Ways to Mental Wellbeing is not intended to replace professional support for mental health concerns. If you’re struggling, please contact your health care provider or access one of the available local support services listed below.

Crisis Support

If you are experiencing a mental health crisis, you should:

  • Visit HERE 24/7 or call 1-844-437-3247 (1-HERE247) for access to addiction, mental health, and crisis services provided by local agencies. HERE 24/7 provides intake, assessment, referral, waitlist and appointment bookings.

  • Go to your nearest hospital emergency room where crisis support is available.

Phone Support


  • Visit Kids Help Phone or call 1-800-668-6868 for access to 24-hour child and youth counselling and referral services.

  • Visit Lesbian Gay Bi Trans Youth Line or call 1-800-268-9688 for access to confidential peer support and referral services that support the experiences of lesbian, gay, bisexual, transsexual, transgender, 2-spirited, queer, and questioning youth in Ontario.

  • Visit Connex Ontario or call 1-866-531-2600 for free and confidential information about mental health services and supports in communities across Ontario. This service supports 170 languages.

Local Mental Health Services

Canadian Mental Health Association Waterloo-Wellington-Dufferin provides a full care system for those with addictions, mental health or developmental needs.

Front Door provides access to child and youth mental health services.

Health Line provides a list of community mental health programs in Waterloo Wellington.

Mental Health Resource List provides a list of mental health services and supports in Waterloo Region.